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      If you have any issues with your order, please do not hesitate to contact us. A member of our support team will get back to you and help resolve any issues. 

      You can email us at support@beautypowershop.co.uk or use the form below.

      Return Policy

      All products are subject to our 14 days return policy and must not be used. To request a refund simply email our direct request line at support@beautypowershop.co.uk or lodge a refund request here. We aim to refund all payments if in accordance to the policy within 7-10 working days.

      Return costs are the responsibility of the buyer. All refunds will be processed as soon as possible and original postage costs will not be refunded. 

       Conditions of Return: 

      • Items without all original packaging can not be returned 

      • Damaged Items and used items caused by the recipient can not be returned

      • A Refund Request must be made within 14 days of receiving the item 

      • Return postage is the responsibility of the buyer

      Please note ALL Eyelashes are non-returnable, due to hygiene reasons. 

      Please note, we do NOT refund used / opened products. This is certified by law. We have the right to refuse returns of any opened or used goods. 

       

       

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