If you have any issues with your order, please do not hesitate to contact us. A member of our support team will get back to you and help resolve any issues.
You can email us at firstname.lastname@example.org or use the form below.
All products are subject to our 14 days return policy and must not be used. To request a refund simply email our direct request line at or lodge a refund request here. We aim to refund all payments if in accordance to the policy within 7-10 working days.
Return costs are the responsibility of the buyer. All refunds will be processed as soon as possible and original postage costs will not be refunded.
Conditions of Return:
Items without all original packaging can not be returned
Damaged Items and used items caused by the recipient can not be returned
A Refund Request must be made within 14 days of receiving the item
- Return postage is the responsibility of the buyer
Please note ALL Eyelashes are non-returnable, due to hygiene reasons.
Please note, we do NOT refund used / opened products. This is certified by law. We have the right to refuse returns of any opened or used goods.